Please read this before paying. If anything is unclear, message us on WhatsApp first.
Before your batch starts
- If you cancel at least 7 days before your batch start date, you receive a full refund of the fee paid, less any non-refundable payment gateway charges.
- If you cancel less than 7 days before the start date, you can move to a later batch at no extra cost, or receive a refund of 50% of the fee paid.
After your batch starts
Once classes have started, fees are not refundable, because your seat and materials are reserved for you. You may ask to move to a later batch once, subject to availability.
If we cancel or reschedule
If we cancel a batch, you choose between a full refund or a place in the next batch. If we reschedule, you can accept the new dates or receive a full refund.
Duplicate or failed payments
If you were charged twice, or money was deducted but your enrolment was not confirmed, we refund the extra or failed amount in full once it is confirmed with Razorpay.
How refunds are paid
Approved refunds are returned to the original payment method through Razorpay. Refunds are usually processed within 7 working days of approval; your bank may take a further 5 to 7 working days to show the amount.
How to request a refund
Email Info@hselamak.com or WhatsApp +91 99977 73012 with your registration ID and the reason.
Course delivery
Courses are delivered online, offline at our Chennai office, or as live home training. No physical goods are shipped. Access to classes and materials begins on your batch start date.
Contact
HSELA MAK Private Limited (Hsela Academy), 83/11, Plot 4, Rajparis Apartments, 4th Main Road, V Block, Anna Nagar, Chennai 600040. Phone and WhatsApp: +91 99977 73012. Email: Info@hselamak.com.